On-Going Help and Support
Once your new site is up and running you need to know that the company you have chosen to create your website will still be there to provide you with backup, should you have a problem or require an alteration for your site.
We provide free support for all our clients, there is no time limit on this support and you can ask us as many questions as you like. Most of our clients are setting up websites for the first time and have a few questions and queries after their site goes live, so we are happy to provide free after sales support.
Any slight alterations to the website design are also carried out for free. Payment of our final invoice for the completion of a website, doesn't mean we leave on your own without any help, and you may find that you need to make a tweak here or there, or perhaps some content altered on your site.
Website Maintenance
Any major changes or additions to your site, such as additional pages or an online shop will obviously carry a cost implication, if it is in addition to your original requirements.
Please read about our website maintenance plans if you feel that you may want to update your website more frequenty, or would like us to make more significant changes for you.
All support enquiries are handled via email initially and telephone conversations can be arranged thereafter if required. We answer all enquiries within 24 hours.